Expedia is an Internet-based travel reservation website, and a part of the Expedia, Inc. based in the US with localized sites for 18 countries. It books airline tickets, hotel reservations, carrentals, cruises, vacation packages, and various attractions and services via the World Wide Web and telephone travel agents. The site uses multiple global distribution systems likeAmadeus or the Sabre reservation systems for flights and for hotels, Worldspan, andPegasystems, along with their own hotel reservation system for their contracted bulk rate reservations. This last is shared with other Expedia, Inc. sites.[1]
Expedia was started by Microsoft, which they then spun off as a multi-billion dollar company because it was "no longer about software intensive technology" and they were "concerned that they would not do their best at this."[2]
Expedia does not provide refunds for cancelled or changed flights.[3]
